Privacy Policy
Last updated: February 2026
1. Introduction
Nexor Tools ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Video Downloader & Swear Slicer service.
2. Information We Collect
2.1 Account Information
When you sign in with Google, we collect:
- Email address
- Display name
- Profile picture URL
- Google account ID (for authentication)
2.2 Usage Data
We automatically collect:
- Download history and job logs
- Feature usage statistics
- Device and browser information
- IP address
- Timestamps of service access
2.3 Content Data
Videos you process through our service are temporarily stored for processing only. We do not permanently store your video content. Processed files are automatically deleted after your download period expires (24-72 hours depending on your plan).
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process your video downloads and swear slicing requests
- Manage your account and subscription
- Send service-related communications
- Improve and optimize the Service
- Prevent fraud and abuse
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services:
Firebase (Google)
Authentication and user management
Stripe
Payment processing - we do not store your payment card details
Cloudflare
Content delivery, security, and data storage (R2)
Modal
Video processing infrastructure
Each third-party service has its own privacy policy governing their use of your data.
5. Data Retention
- Account data: Retained while your account is active
- Video files: Automatically deleted 24-72 hours after processing
- Usage logs: Retained for up to 90 days
- Billing records: Retained as required by law (typically 7 years)
6. Your Rights (GDPR)
If you are in the European Economic Area, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Objection: Object to processing of your data
- Restriction: Request limited processing of your data
To exercise these rights, please contact us at privacy@nexortools.com or use the data export and account deletion features in your account settings.
7. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and secure authentication. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
8. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.
9. Children's Privacy
The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
11. Contact Us
For privacy-related inquiries, please contact: privacy@nexortools.com